Flexile is an extension for Adobe After Effects. This guide covers installing the extension on macOS and Windows, the required Flexile Events plugin, the Elements pack, updates, troubleshooting and a clean reinstall.
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Flexile is an extension that runs inside Adobe After Effects. It is not a browser extension. After installation it appears in After Effects under Window > Extensions > Flexile for AE.
Only the extension is installed by hand. Once you sign in inside After Effects, Flexile downloads and installs the required After Effects plugin and the Elements pack on its own. The manual instructions for those two further down are a fallback for when the automatic step fails.
Both platforms end up with the same layout. Whatever you unzip, CSXS/manifest.xml has to sit directly inside the extension folder. One extra folder in between is the most common reason Flexile never shows up.

CSXS, app, js and other folders directly inside.~/Library/Application Support/Adobe/CEP/extensions. If the CEP or extensions folder does not exist, create it.com.flexile.bc.io. The full path is ~/Library/Application Support/Adobe/CEP/extensions/com.flexile.bc.io and CSXS/manifest.xml must sit directly inside it, not in a nested subfolder.If macOS blocks the panel or its helper the first time, allow it under System Settings > Privacy & Security and open the panel again.
CSXS, app and js are directly inside the extracted folder, not one level deeper.%APPDATA%\Adobe\CEP\extensions into the address bar and press Enter. Create the CEP and extensions folders if they are missing.com.flexile.bc.io. The full path is C:\Users\<you>\AppData\Roaming\Adobe\CEP\extensions\com.flexile.bc.io.On both platforms the panel is opened from the same place:

Flexile needs a small native After Effects plugin called Flexile Events (Flexile_Events.plugin on macOS, Flexile_Events.aex on Windows). It tells the panel which layers you select. Without it Flexile cannot react to your work and many features stay disabled, so the panel will not let you continue until it is installed.
Automatic installation. Right after your first sign-in the panel shows "Required Plugin Setup" and installs the plugin by itself. On macOS this is silent. On Windows you get one administrator (UAC) prompt, approve it. Afterwards the panel asks you to restart After Effects: quit the whole application and start it again, then confirm in the panel. Restarting only the extension is not enough.
If you see "Flexile could not install the required plugin automatically", install it by hand as described below, restart After Effects, and choose "Yes, I restarted After Effects" in the panel.

Flexile_Events.plugin.~/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore. Create the folders if they do not exist.Flexile inside MediaCore and copy Flexile_Events.plugin into it. Final path: ~/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/Flexile/Flexile_Events.plugin./Applications/Adobe After Effects <year>/Plug-ins/Flexile/Flexile_Events.plugin (needs administrator rights).If macOS reports that the plugin was blocked because it comes from the internet, allow it under System Settings > Privacy & Security and restart After Effects once more.
Flexile_Events.aex.C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore in File Explorer. Create the folders if they do not exist (Windows asks for administrator permission, approve it).Flexile there and copy Flexile_Events.aex into it. Final path: C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore\Flexile\Flexile_Events.aex.C:\Program Files\Adobe\Adobe After Effects <year>\Support Files\Plug-ins\Flexile\Flexile_Events.aex.%APPDATA%\Adobe\Common\Plug-ins. After Effects ignores that folder on Windows and Flexile will keep reporting the plugin as missing.The Elements pack holds the transitions and effects with their previews (about 150 MB). Flexile downloads it in the background after you sign in, no restart needed. Install it by hand only if the download keeps failing.

~/Library/Application Support/Flexile (create it if missing) and inside it a folder named elements.elements.json sits directly at ~/Library/Application Support/Flexile/elements/elements.json.%APPDATA%\Flexile (create it if missing) and inside it a folder named elements.elements.json sits directly at C:\Users\<you>\AppData\Roaming\Flexile\elements\elements.json.The tutorials pack works the same way and lives next to it in Flexile/tutorials. It is optional and downloads automatically too.
Flexile checks for updates after sign-in and in Settings > Version. Plugin and pack updates install themselves. When the extension itself updates, it installs the new version into a sibling folder named com.flexile.bc.io-<version> and asks you to restart After Effects. Once the new version runs, delete the old com.flexile.bc.io folder from the extensions directory so After Effects does not list Flexile twice.
CSXS/manifest.xml is directly inside your extension folder, not in a nested subfolder, and that After Effects was fully quit and restarted after copying.app, js and resources are next to CSXS. Then quit After Effects with Cmd + Q or from the File menu and start it again.resources folder is missing. Re-extract the ZIP; if it still happens, re-download it, your copy may be incomplete.Quit After Effects, delete the items below that exist, then install again from the top of this guide.
~/Library/Application Support/Adobe/CEP/extensions/com.flexile.bc.io and any com.flexile.bc.io-<version> or flexile_<version> folders next to it~/Library/Application Support/Flexile (elements, tutorials and temporary downloads)~/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/Flexile/Applications/Adobe After Effects <year>/Plug-ins/Flexile if you used the alternative location~/Library/Caches/CSXS/cep_cache to clear the panel cache and the stored login%APPDATA%\Adobe\CEP\extensions\com.flexile.bc.io and any com.flexile.bc.io-<version> folders next to it%APPDATA%\Flexile (elements, tutorials and temporary downloads)C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore\Flexile (administrator rights)C:\Program Files\Adobe\Adobe After Effects <year>\Support Files\Plug-ins\Flexile if you used the alternative location%APPDATA%\Adobe\Common\Plug-ins\7.0\MediaCore\Flexile (a leftover from older installers, not used)Write to contact@flexile.io with your operating system, After Effects version and a screenshot of the panel. We will get back to you.